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Fair Trader Scheme ~ Member Agreement
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Fair Trader Scheme
> Fair Trader Scheme ~ Member Agreement
Seller Guide-lines
Being a Fair Buyer
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Member Agreement
Fair Trader Scheme Members are expected to
Behave Fairly, as a buyer & seller, in online auctions.
Obey UK / EU Law and the laws of any other country / region in which they are trading.
Follow the rules of online auction sites of which they are members.
Follow the rules of Payment services etc of which they are members.
Provide us with valid contact details (email address, name etc).
Respond in a timely manner to our emails.
Display the scheme logo & web link in their auction items.
We will
Check scheme applicants for Fair Trading, legality etc
Periodically recheck members for continued compliance and take appropriate action where violations are discovered.
Investigate reports of unfair trading by our members.
Arbitrate between non members and scheme members, or between members if transactions run into problems.
Maintain a, vetted / authenticated, list of auction users who scheme members have experienced problems with.
Run forums for members
Run an Auction Search Tool to help potential buyers identify scheme members selling items of interest to them.
Maintain a list of Offers available to scheme members.
Display scheme members web links.
Occasionally email members with news of the scheme and related information.
Membership Violations
The action taken will depend upon the severity of the violation found
A typical minor violation would result in an email to the member advising them about the problem, if the problem was still occurring a few weeks later it would be reported to the appropriate body and further repeat violations would result in expulsion from the scheme.
In the case of a major violation the member would be immediately expelled and the appropriate body informed.
We reserve the right to list expelled members and the reason for the expulsion.
Seller Guide-lines
Being a Fair Buyer
Join the Scheme
Agreement
Feedback Policy
Links Page
Questionnaire
Members Area
Members List
Arbitration
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Page Last modified : 8-6-2007
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